Privacy Policy

At Maple Coinford, we are committed to maintaining the highest standards of data integrity and transparency. This Privacy Policy describes our operational procedures for collecting, processing, and safeguarding your information when you utilize our online financial tools, market dashboards, and analytical services. We recognize the importance of privacy within the digital asset sector and aim to provide clear information on our data handling practices within Canada.

Categories of Information We Process

To ensure a secure and functional fintech environment, we collect several categories of data:

Identity and Contact Information

This includes your full name, email address, and phone number provided during account registration or through communications with our support team.

Verification and Compliance Data

Where applicable for platform integrity and fraud prevention, we may collect documentation to confirm your identity or residency in alignment with our internal security protocols.

Technical Identifiers and Device Data

We automatically collect IP addresses, browser types, device identifiers, and system logs. These are essential for secure authentication, session management, and platform monitoring.

Usage Analytics and Activity Metadata

Information regarding your interactions with our analytical tools and dashboard navigation. This data helps us optimize platform performance and does not necessarily imply direct custody of user assets.

Lawful Basis and Purpose of Processing

Maple Coinford processes information based on several grounds: the necessity of contract performance, our legitimate interests in platform security, and compliance with Canadian legal obligations. We use this data for onboarding, account management, fraud detection, and technical support. Marketing communications are strictly handled via your opt-in preferences, which you can manage at any time.

Data Retention and Sharing

We do not sell your personal data. Information is shared only with essential third-party categories, including hosting providers, analytics services, and identity verification partners. We retain data only for as long as required for service delivery or statutory record-keeping. International transfers are protected by standard safeguards to ensure a consistent level of data protection regardless of location.

Security Measures and User Rights

We employ reasonable physical and electronic safeguards to protect your data, though absolute security in a digital environment cannot be guaranteed. You have the right to access, rectify, or request the deletion of your personal information. To submit a request, contact our support team. We verify your identity before processing any privacy-related requests to prevent unauthorized access to your data.

Updates to This Policy

Changes to our privacy practices will be communicated via platform notifications or email. We encourage periodic review of this page to stay informed.

Last updated: March 27, 2026